🔒 Privacy Policy (Orchid Properties)

1. Information We Collect

We collect personal details such as name, email, phone number, address, and payment information when you make a booking with us.

2. How We Use Your Information

• To process bookings and payments
• To send booking confirmations, receipts, and important updates
• To hold and release security deposits
• To comply with legal and accounting requirements

3. Payment Security

All payments are processed securely through Stripe. We do not store or have access to your full card details.

4. Sharing of Information

We do not sell or share your personal data with third parties, except as required to:

• Process your booking (e.g., Stripe, Smoobu PMS)
• Comply with legal obligations

5. Data Retention

Booking records are kept for accounting and legal compliance. Payment data is securely handled by Stripe and not stored by Orchid Properties.

6. Your Rights

• You have the right to request a copy of the data we hold, request corrections, or request deletion where legally permissible.

7. Contact

For privacy questions, please contact:

Orchid Properties Email: [thaiorchidproperties@gmail.com]

Phone: [+66 84 007 6625]

You may request to view or delete your personal data at any time by contacting us at orchidpropertiesbkk@gmail.com or +66 84 007 6625 via Line or WhatsApp

8. Cookies & Tracking

• Our website may use cookies to enhance your user experience.

• Analytics tools may track general site usage for improvement purposes.